Contractor Support Specialist

Contractor Support Specialist

Website RLM Underground

Click here to apply!

Full Job Description


  • Advanced level of expertise of Microsoft Outlook, Word, Excel, Access, and Adobe is required
  • Good knowledge of grammar, composition, spelling, punctuation skills, business writing skills for proofreading and consistency in formatting technical documents
  • A warm and outgoing personality
  • A stable work history
  • Strong verbal and written communication skills and people-related skills
  • Ability to work in fast-paced environment and manage multiple requests and priorities simultaneously
  • Strong work ethic and desire to produce results
  • Works well with all types of people and under deadline situations
  • Ability to build strong working relationships at all levels, internal and external to the firm
  • Ability to react calmly and confidently when faced with confrontational inquiries
  • Strong knowledge of general office procedures and office equipment
  • Excellent customer service skills
  • Attention to detail required
  • Proofreads own work for accuracy


  • Coordinate and prioritize subcontractor requests that come in each day
  • These requests range from proofreading, formatting, billing, mapping, scanning, data entry, etc
  • Create, manage and organize all file systems and folders utilizing consistent electronic filing of construction related documentation, including contractor certified payrolls, periodic regulatory
  • Prepare document packages, request for information and submittal responses for transmittal to appropriate internal and external entities
  • Compilation, processing and revising working documents, such as general correspondence, reports, records, forms, and meeting minutes
  • Receiving and redirecting customer concerns to appropriate internal or external staff
  • Provide general office support
  • Organize meetings, reporting, program data, and help expedite any corrective actions fo subcontractors
  • Other duties as assigned
  • Recurring tasks (Weekly)
  • Contractor and Subcontractor Payroll Reviews
  • Restitution Requests from Contractors and Proper Documentation
  • Contractors Assistance as Needed with Software
  • Final Records and Project Closeout Documents
  • Weekly Forecasts, Compilation, Proofing and Distribution to Client/Staff
  • Submittal Coordination
  • Assistance with Obtaining and Organizing Contractor Submittals
  • Maintaining Submittal Registers for Projects
  • Submittal Correspondence with Contractors
  • Document Uploads, Misc
  • Printing and Internal Computer Network Assistance
  • Project Maps / Closure Maps
  • Assigned Tasks (Monthly / As Needed)
  • Meeting Agendas/Meeting Summaries
  • Project Closeout Assistance
  • Maintain Excel Files/Datasets for Various Program Tracking Efforts
  • Average Unit Prices Summaries

Job Type: Full-time

Pay: $40,000.00 per year


  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Experience level:

  • Under 1 year


  • 8 hour shift

Weekly day range:

  • Monday to Friday

Work setting:

  • In-person

Ability to commute/relocate:

  • Springfield, KY 40069: Reliably commute or planning to relocate before starting work (Required)