QUALITY COORDINATOR

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Key Responsibilities 

Product Substitution & Allocation 

• Review production and warehouse inventory daily to identify substitution opportunities that maintain quality and reduce relabeling needs.
• Allocate product for outbound loads based on lot codes in BatchMaster, ensuring QA and customer specifications are met.
• Collaborate with Production Planning and Warehouse personnel to substitute or reassign lots proactively during production.
• Ensure all substitutions are properly documented in BatchMaster and physically reflected on product labeling.
• Responsible for allocating appropriate rework materials for specific production runs, ensuring compatibility with product formulation, lot control, and QA approval.

Relabeling & Placard Management 

• Coordinate with warehouse staff to re-label products with updated lot or substitution information.
• Reprint, verify, and validate new placards ensuring accurate product descriptions, lot codes, expiration dates, and quantities.
• Maintain complete records of relabeling and substitution activities for QA traceability.

Inventory & Cycle Counting 

• Conduct cycle counts of substituted products, partial pallets, and QA-hold inventory.
• Investigate and reconcile discrepancies between BatchMaster ERP and physical stock.
• Assist Warehouse and QA leadership in corrective actions related to count variances.
• Participate in scheduled Warehouse Inventory Audits.

Auditing & Quality Verification 

• Audit finished product received at the warehouse from production for label, lot, and quality compliance.
• Verify substituted or relabeled products meets QA release and customer requirements prior to shipment.
• Support warehouse quality inspections and maintain documentation for audits (internal, SQF, FSSC, or customer).

Continuous Improvement 

• Identify patterns of relabeling, substitution, or inventory errors and recommend process improvements.
• Work with QA and Warehouse Managers to streamline product flow, traceability, and ERP transaction accuracy.

Qualifications 

• Associate’s or bachelor’s degree in quality, Supply Chain, or related field preferred. Equivalent work experience in lieu of degree will also be considered.
• 2–3 years of experience in food manufacturing, inventory control, or ERP systems.
• Familiarity with BatchMaster ERP (or other ERP systems) preferred.
• Strong understanding of lot traceability, labeling requirements, and food safety principles.
•  Excellent organizational, communication, and documentation skills. Ability to work collaboratively across Quality and Warehouse functions.

Physical & Work Environment 

• Strong Microsoft Suit skills are preferred.
• Work performed in both office and warehouse settings. 50/50 split.
• Must be able to stand, walk, and lift up to 40 lbs on occasion.